Warranty Information



Return / Refund Policy

Southeastern Door & Window provides products that are special order (custom-made and assembled based on specific options requested by individual customers upon order) and are non-cancellable, non-returnable and non-refundable with the exception of manufacturer defects or damages. Customers will have 24 hours from placement of custom orders to cancel. After 24 hours, a 50% deposit will be retained by Southeastern Door & Window and cannot be refunded.